Experience Required
0 – 3 Years
Freshers are welcome
Education
HSC / Any Graduate / Any Post Graduate
Candidates with relevant experience can apply irrespective of qualification
Job Description / Responsibilities
Handle inbound & outbound customer calls, emails, or chats professionally
Resolve customer queries, complaints, and service requests efficiently
Provide accurate information about products/services
Maintain proper call and interaction records in CRM system
Ensure customer satisfaction and follow escalation process when required
Meet daily/weekly performance targets (quality & productivity)
Skills Required
Good communication skills in English & Hindi
Ability to understand and solve customer issues
Basic computer knowledge (MS Word, Email, CRM)