కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Customer Support Executive - International BPO Process | Jaipur

Job Title: Customer Support Executive - International Process

Location: Jaipur, Rajasthan

Job Type: Full-Time

Industry: BPO / Customer Service / International Voice & Non-Voice Process

Experience: Fresher & Experienced Candidates

Education: Graduate / Undergraduate

Work Location: Jaipur, Rajasthan

Candidates from: PAN India

Job Description

We are hiring Customer Support Executives for an International BPO process in Jaipur. This opportunity is ideal for candidates with good to excellent English communication skills who are looking to build a career in international customer service and BPO operations.

The role may involve handling international customers through voice calls, chat, and email, depending on the process and business requirements.

We welcome applications from freshers, experienced professionals, graduates, and undergraduates with strong communication skills.

Key Responsibilities

Handle customer queries and provide professional and timely resolutions.

Communicate with international customers through voice, chat, and email channels.

Understand customer requirements and provide accurate information and assistance.

Maintain a professional, courteous, and customer-focused approach.

Resolve customer issues while meeting quality and process standards.

Follow company policies, process guidelines, and customer service procedures.

Maintain accurate records of customer interactions and transactions.

Achieve defined customer service, quality, productivity, and performance targets.

Escalate complex issues to the appropriate team whenever required.

Eligibility Criteria

Good to excellent English communication skills are mandatory.

Strong spoken English and verbal communication skills for international voice processes.

Good written English skills for chat and email support.

Graduate or Undergraduate candidates can apply.

Freshers and experienced candidates are welcome.

Candidates should have good interpersonal and customer-handling skills.

Basic computer knowledge and familiarity with email, chat, and internet applications.

Candidates should be comfortable working in a BPO / international customer support environment.

Willingness to work in rotational shifts, including night shifts, as per process requirements.

Relocation Opportunity

PAN India candidates are welcome to apply.

Candidates relocating to Jaipur for this opportunity will receive:

Relocation Bonus

10 Days Hotel Stay

Support for candidates relocating to Jaipur

This makes the opportunity suitable for candidates from Delhi NCR, Haryana, Punjab, Uttar Pradesh, Madhya Pradesh, Gujarat, Maharashtra, Bihar, West Bengal, Jharkhand, Odisha, and other parts of India who are willing to relocate to Jaipur.

Who Can Apply?

Freshers looking for their first job in an international BPO

Experienced Customer Support Executives

International Voice Process candidates

Domestic BPO professionals looking to move into an international process

Customer Service Executives

Customer Care Executives

Chat Support Executives

Email Support Executives

Call Center Executives

Candidates with strong English communication skills

Graduates and Undergraduates

PAN India candidates willing to relocate to Jaipur

Preferred Skills

English Communication | Spoken English | Verbal Communication | Customer Service | Customer Support | International Voice Process | Non-Voice Process | Chat Support | Email Support | BPO | Call Center | Customer Handling | Problem Solving | Active Listening | Communication Skills | Computer Skills

Why Join?

Opportunity to work with an International BPO process

Exposure to international customers and global customer service standards

Opportunity for both freshers and experienced candidates

Career growth opportunities in the BPO and customer service industry

Relocation Bonus for eligible relocating candidates

10 Days Hotel Stay for relocating candidates

Opportunity to build strong international customer service and communication skills

How to Apply

Interested candidates who meet the eligibility criteria can apply for the Customer Support Executive - International Process position in Jaipur.

Important: Candidates should have strong English communication skills and be comfortable communicating with international customers through voice, chat, and email.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6+ years Experience.