Customer Support Executive

• Make outbound calls and attend inbound inquiries from prospective clients interested in slimming, weight loss, and wellness services.

• Explain clinic treatments, packages, and programs clearly and confidently over the phone.

• Identify client needs and recommend suitable slimming or wellness solutions.

• Convert leads into clinic visits, consultations, and program enrollments.

• Follow up with interested leads through calls, messages, and reminders to maximize conversion.

• Maintain accurate records of calls, leads, follow-ups, and conversions in CRM or manual registers.

• Achieve daily, weekly, and monthly call and sales targets set by the management.

• Coordinate with front desk executives, counsellors, and clinic managers to ensure smooth appointment scheduling.

• Handle basic client queries, objections, and concerns professionally.

• Maintain high standards of customer service and represent the clinic brand positively.

• You will be entitled to one weekly off between Monday and Friday.

Saturday and Sunday are mandatory working days.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6+ years Experience.