A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,550 - 22,300 /నెల
Adekon Management Private Limited
హుగ్లీ, కోల్కతా
కస్టమర్ మద్దతు / టెలికాలర్ లో ఫ్రెషర్స్
ఫుల్ టైమ్
We are looking for a Customer Support Executive. The role offers ₹15,550 - ₹22,300 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Greet customers courteously and listen carefully to their concerns.
Identify customer issues by asking relevant questions.
Provide accurate information and practical solutions.
Resolve complaints and service-related problems efficiently.
Escalate complex issues to the appropriate department when required.
Maintain a positive and professional attitude during interactions.
Follow up with customers to ensure satisfaction and issue resolution.
Record customer feedback and report recurring issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
