కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Job Responsibilities:

Handle customer queries and complaints related to Airtel services.

Provide information about mobile, broadband, DTH and other Airtel services.

Resolve customer issues and ensure customer satisfaction.

Handle customer requests regarding billing, recharge, plans and network-related concerns.

Coordinate with internal teams for quick resolution of customer complaints.

Maintain customer records and update details in the CRM system.

Ensure quality service and follow company processes.

Eligibility:

Qualification: 12th Pass or Graduate.

Freshers and experienced candidates can apply.

Good communication and convincing skills.

Smartphone required.

Bike and valid driving licence may be mandatory, depending on location.

Required Skills:

Field sales and lead generation.

Customer handling.

Sales negotiation.

Target achievement.

Local market knowledge.

Salary: Fixed salary + performance-based incentives (as per location and company policy).

Work Profile: 100% field sales.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.