Customer Service Executive - Two Wheeler Loan Services

Customer Service Executive - Two Wheeler Loans - Ludhiana - Feroze Gandhi Market - CSE• - Responsible for handling customer service operations related to two wheeler loan products. - Act as a primary point of contact for customers seeking assistance or information about loan services. - Manage customer queries, complaints, and provide timely resolutions to ensure customer satisfaction. - Coordinate with internal teams to facilitate loan processing and documentation. - Maintain accurate records of customer interactions and transactions. - Support the sales team by providing necessary customer service support to enhance loan disbursal. - Work in a retail or branch environment, interacting directly with customers at the Feroze Gandhi Market branch in Ludhiana. - Requires good communication skills and a customer-oriented approach to effectively manage client relationships. - May involve handling financial product information and ensuring compliance with company policies. - The role is suited for candidates with prior experience in customer service or financial services.