customer service executive

Job Description – Customer Service Executive

Job Location: Thane, Maharashtra
Salary: Up to ₹50,000 per month
Shift: Rotational Shifts

Job Overview

We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Thane. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries efficiently while ensuring a high level of customer satisfaction.

Roles & Responsibilities

• Handle inbound and outbound customer calls, emails, and queries.

• Provide accurate information and effective solutions to customer concerns.

• Resolve customer complaints professionally and within defined timelines.

• Maintain proper records of customer interactions.

• Ensure customer satisfaction through effective communication and follow-ups.

• Meet daily and monthly performance targets.

• Follow company policies, processes, and quality standards.

Eligibility Criteria

• Excellent verbal and written communication skills.

• Customer-oriented attitude with good problem-solving abilities.

• Basic computer knowledge.

• Freshers and experienced candidates can apply.

• Flexibility to work in rotational shifts.

Salary & Benefits

• Salary: Up to ₹50,000 per month (based on experience and skills).

• Location: Thane.

• Shift: Rotational shifts.

• Opportunity to work in a professional and growth-oriented environment.

Interested candidates can apply now!

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6+ years Experience.