Job Title: Customer Service Associate – Voice & Email Process
Location: Palava, Mumbai
Company :- Cogent E-Services Limited
Eligibility:
Graduates only (10+2+3)
Age: 18–30 years
Fresher & experienced both can apply (0–5 years)
Language required:- HIndi and English
Job Responsibilities:
Handle customer queries via calls & emails
Provide accurate information and issue resolution
Maintain professional communication and customer satisfaction
Skills Required:
Good English communication (spoken & written)
Basic computer knowledge
Customer handling & problem-solving skills
Shift Details:
6 Days Working | Rotational Off
Male: 24×7 rotational shifts
Female: 7 AM – 7 PM shifts
Selection Process:
HR Round → SVAR Test → Operations Round → Client Round
Salary: ₹15,000 – ₹18,000 CTC/month