Customer Relationship Manager

We are looking for a CRM Executive who can effectively manage customer relationships and ensure a positive customer experience. The candidate should have good communication skills, be able to handle customer queries, maintain regular follow-ups, and coordinate with internal teams for issue resolution.

Skills Required:

• Good Communication Skills

• Customer Handling

• Follow-up Management

• Active Listening

• Problem Solving

• Client Coordination

• Relationship Building

• Time Management

• Teamwork

• Positive Attitude

• Multitasking Ability

Roles & Responsibilities:

• Handle customer queries and concerns professionally.

• Maintain regular follow-ups with customers.

• Update customer information in the CRM system.

• Coordinate with different departments to resolve issues.

• Ensure customer satisfaction and retention.

• Maintain proper records and reports.

• Build and maintain strong customer relationships.

Preferred:

• Strong interpersonal skills.

• Ability to work in a fast-paced environment.

• Customer-focused approach.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 6+ years Experience.