కస్టమర్ రిలేషన్షిప్ మేనేజర్

Job Summary:

We're looking for an experienced Customer Relationship Manager to join our team! You'll be the face of our company, handling customer queries, resolving issues, and ensuring our clients & units run smoothly with us.

Key Responsibilities:

- Manage customer relationships & queries via phone, email, & other channels

- Resolve customer complaints & issues efficiently

- Coordinate with internal teams to ensure smooth operations

- Handle client communications & ensure their needs are met

- Monitor & report on customer satisfaction & feedback 📊

- Drive customer retention & growth initiatives

- Ensure excellent customer experience across all touchpoints

Requirements:

- 2+ years of experience in customer relationship management or similar role

- Excellent communication & problem-solving skills

- Fluent in handling customers, clients, & internal teams

- Ability to work independently & manage operations smoothly

- Experience with CRM software/tools (like Salesforce, Zoho, etc.) is a plus.

What We Offer:

- Competitive salary & benefits

- Growth opportunities in a dynamic company

- Training & development programs

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 5 years of experience.