కస్టమర్ రిలేషన్షిప్ ఎగ్జిక్యూటివ్

Company: Technotask Business Solutions
Position: Customer Support Associate (CSA)
Industry: Business Process Outsourcing (BPO)
Process: Voice Process
Number of Openings: 99
Employment Type: Full-Time

Job Summary

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Associates. The ideal candidates should have excellent communication skills in both English and Hindi and a passion for assisting customers by resolving their queries professionally and efficiently.

Roles and Responsibilities

• Handle customer queries and provide accurate information through voice calls.

• Resolve customer concerns professionally and ensure customer satisfaction.

• Communicate effectively in English and Hindi.

• Understand customer requirements and provide appropriate resolutions.

• Maintain a professional and courteous approach during customer interactions.

• Follow company policies, process guidelines, and quality standards.

• Ensure accurate documentation of customer interactions, wherever required.

Eligibility Criteria

• Education: Minimum 12th pass.

• Age: 18 years above below 30 years/

• Communication: Excellent verbal communication skills in English and Hindi.

• Experience: Freshers and experienced candidates are welcome.

• Gender: Both male and female candidates can apply.

• Skills: Good listening, problem-solving, and interpersonal skills.

Shift Timings

Candidates must be comfortable working in any of the following shifts:

• 8:00 AM – 5:00 PM

• 9:00 AM – 6:00 PM

• 10:00 AM – 7:00 PM

• 11:00 AM – 8:00 PM

• 12:00 PM – 9:00 PM

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.