కస్టమర్ రిలేషన్షిప్ ఎగ్జిక్యూటివ్

Job Description

Job Title: Customer Relationship Officer (CRO)

Location: Suchitra, Hyderabad

Job Responsibilities:

• Handle customer queries and provide effective solutions.

• Coordinate with customers regarding service requests and complaints.

• Follow up with customers to ensure timely service and customer satisfaction.

• Maintain customer records and update service-related information.

• Coordinate with service technicians and internal teams.

• Make outbound calls for customer follow-ups and service updates.

• Handle customer feedback and resolve issues professionally.

• Achieve assigned customer service and follow-up targets.

Requirements:

• Female candidates only.

• Minimum 1 year of experience in Customer Relationship / Telecalling / Customer Support.

• Good communication and interpersonal skills.

• Basic computer knowledge.

• Ability to handle customers professionally.

• Candidates from home appliances, service industry, BPO or similar backgrounds are preferred.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 1 years of experience.