Job Opening – Customer Relationship Executive (Dental Industry)
📍 Location: Malad West, Mumbai
💰 Salary: ₹15,000 – ₹25,000 per month
💼 Experience: 6 Months – 2 Years
About the Company
Our client is a leading organization in the Dental Industry, specializing in the manufacturing of high-quality dental products and providing advanced dental laboratory services. They are looking for a dynamic and customer-focused Customer Relationship Executive to join their growing team.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Build and maintain strong relationships with existing and prospective clients.
Understand customer requirements and provide appropriate product/service information.
Resolve customer queries and ensure timely follow-ups.
Coordinate with internal departments to ensure smooth customer support.
Maintain accurate records of customer interactions and follow-up activities.
Achieve customer satisfaction by delivering excellent service.
Support the sales and operations team in customer engagement activities.
Eligibility Criteria
Experience: 6 Months – 2 Years in Customer Relationship, Telecalling, Customer Support, or similar roles.
Experience in Inbound/Outbound Telecalling is mandatory.
Excellent communication skills in English (spoken and written).
Good interpersonal, negotiation, and customer-handling skills.
Basic computer knowledge and MS Office proficiency.
Ability to multitask and work in a fast-paced environment.
Education Must be HSC or any Graduation
Why Join?
Opportunity to work with a reputed company in the growing Dental Industry.
Professional and supportive work environment.
Career growth opportunities.
Attractive salary based on experience and performance.
Apply Now
Contact Person: Melvin Ravi
📞 Mobile: 9491887001
📧 Email: melvin@platinustech.co