Key Responsibilities
Customer Support: Handle customer calls and emails in a professional, empathetic, and efficient manner.
Query Resolution: Address and resolve customer questions, complaints, and billing issues with a solution-oriented approach.
Data Management: Maintain accurate, detailed records of customer interactions, feedback.
Education: Minimum of a 12th / Graduate in any stream preferred.
Experience: 0–2 years of experience in customer service, call centers, or a client-facing role (Freshers with good communication skills are welcome).