Key Responsibilities:
Handle customer queries through calls, emails or chat.
Provide accurate information and effective solutions to customers.
Resolve customer complaints professionally.
Maintain good customer relationships and ensure customer satisfaction.
Follow company policies and process guidelines.
Required Skills & Eligibility:
Excellent verbal and written communication skills.
Good command of English.
Strong interpersonal and problem-solving skills.
Ability to handle customer queries professionally.
Comfortable working in rotational shifts.
Positive attitude and willingness to learn.