Customer Relationship Executive

Role: Customer Relationship Management

Role - A Customer relationship management specialist managing company CRM software which company uses to manage and analyze customer interactions and data to maximize the efficiency of CRM team with proper implementation of coordination and process within the service team.

Required Skills

1. Technology skill in CRM software.

2. Analytical and data driven.

3. Develop customer relationship.

4. Dealing with complaints & Feedback.

5. Ability to work well with a team.

6. Problem solving aptitude.

7. Ability to develop CRM Plans.

Responsibility Deliverable

1. Collecting and analysing customer data.

2. Using CRM system to manage relationship.

3. Developing new ways to meet customer’s need handling Customer complaints

4. Develop new scheme to attract new customer

5. Customers feedback on review sites.

6. Collaborating with sales service and customer service to improve the customer experience.

7. Manage the tasks and schedule for all planning , mailing analysis and forecasting

8. Stock keeping of our inventory

Educational & Experience Skill

➢Graduation in B.Tech Mechanical and Electrical / Science stream

➢Experience in Back-End Operations / CRM will be given preference

➢Candidates from a field sales background who wants to transition into CRM backend roles are preferable

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.