A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
12,000 - 20,000 /నెల
Hippo Cloud Technologies Private Limited
తాడిగడప, విజయవాడ
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
customer relationship associate
. Key Responsibilities•
- Calling & Outreach: Make outbound calls to leads from database and handle inbound customer queries
- Sales & Conversion: Pitch products/services, explain features, benefits, pricing, and close sales
- Lead Generation: Identify new business opportunities and qualify leads
- Customer Service: Address customer questions, complaints, and provide after-sales support
- Database Management: Update CRM with call details, follow-ups, and customer information
- Follow-ups: Schedule callbacks and follow up with interested prospects until conversion
- Feedback: Share customer feedback and market insights with sales/marketing team
Required Skills•
- Communication: Excellent verbal communication and convincing skills
- Sales Skills: Negotiation, objection handling, and closing techniques
- Product Knowledge: Ability to learn and explain product/service details clearly
- CRM & MS Office: Basic knowledge of CRM tools, Excel, and Word
- Language: Fluency in English + Hindi + Regional language is a plus
- Patience & Persuasion: Handle rejections and stay positive
