A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
20,000 - 28,500 /నెల*
Careeronix Jobs & Consultants
సీతాపుర ఇండస్ట్రియల్ ఏరియా, జైపూర్
₹5,000 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో 6 - 60 నెలలు అనుభవం
Full Time
HIRING FOR ONE OF THE BIGGEST MNC OF INDIA
LOCATION- JAIPUR, RAJASTHAN
We are looking for a Customer Relationship Associate to join our team at Careeronix Jobs & Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹28,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience OR Fresher Graduates can also apply. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.
SHARE YOUR RESUME ON WHATSAPP 8107478284
