Customer Experience Executive

We’re Hiring: Customer Experience Executive – LBN & Company

We are looking for a Customer Experience Executive to join our team at LBN & Co. This role offers a salary of ₹15,000 – ₹18,000 and focuses on delivering an excellent in-store experience for our customers.

If you enjoy interacting with people and have a passion for food and sales, this is a great opportunity to grow with us.

Key Responsibilities:

Welcome and assist customers at the outlet

Explain menu items clearly and help customers choose products

Suggest bestsellers and upsell add-ons to enhance customer experience

Handle billing through POS (cash, UPI, card)

Maintain a friendly, energetic, and professional attitude at all times

Address customer queries and resolve basic concerns effectively

Coordinate with the kitchen team for smooth order flow

Ensure cleanliness and presentation of the front counter

Job Requirements:

Minimum qualification: 12th Pass

Experience: 1–2 years in café, QSR, or retail preferred

Good communication skills (Hindi required, basic English preferred)

Confident, presentable, and customer-friendly personality

Basic understanding of billing/POS systems

Willing to work 6 days a week in flexible shifts

What We Offer:

Positive and fast-paced work environment

Opportunity to learn sales and customer handling skills

Growth opportunities within the brand

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 2 years of experience.