Customer Care Service

We are looking for an enthusiastic and customer-oriented Customer Service Representative

(Promoter) to join our team at PUNO. The ideal candidate will ensure visitors have a memorable experience by addressing their queries, assisting them in gameplay, promoting offerings, and maintaining a safe and engaging environment in our game zone and trampoline park.

Key Responsibilities:

·        Greet and interact with visitors to provide a warm and welcoming experience.

·        Address customer queries related to games, activities, and facilities promptly and professionally.

·        Assist visitors in understanding and participating in games and activities.

·        Promote and cross-sell games, packages, and other offerings to maximize customer engagement.

·        Ensure customer safety by monitoring trampoline park activities and enforcing safety guidelines.

·        Provide information about rules, safety instructions, and game mechanics to visitors.

·        Handle minor troubleshooting for games and escalate technical issues as needed.

·        Maintain a clean, organized, and safe environment for customers.

·        Gather feedback from customers to continuously improve service delivery.

·        Shift Time: 12:00 noon to 10:00 pm

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.