కస్టమర్ కేర్ సర్వీస్

Job Title: Customer Service Executive – Renewals Process

Job Location: Bodakdev, Ahmedabad

Job Description:

We are looking for a Customer Service Executive to handle customer support and renewal processes. The candidate will be responsible for assisting existing customers, managing renewals, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound and outbound calls related to customer service

Follow up with existing customers for renewal of services/subscriptions

Explain renewal plans, pricing, and benefits clearly

Resolve customer queries and complaints in a professional manner

Maintain accurate customer records and update renewal status

Coordinate with internal teams for smooth service delivery

Ensure customer satisfaction and retention

Requirements:

Minimum qualification: 12th pass / Graduate preferred

Good communication skills in Hindi and English (Gujarati is an added advantage)

Minimum 1 year recent experience in Customer Service / Renewals

Age: 21–35 years

Experience in customer service or renewals is a plus

Work Type: Full-time

Salary: As per industry standards

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 2 years of experience.