Location: Pan India
Type : Work From Home
Salary Range: 12,000-14000 (In hand) + 2,000 (net allowance ) + incentives.
Qualification / Education and other Requirements:
• Education- Any 10th , 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)
• Excellent verbal and written communication. • Good Interpersonal skills, numerical and analytical ability.
• Decision making skills.
• Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR English, Kannada, Tamil.
• Proficient in MS-Office (Excel, Word).
• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
• Comfortable with working 6 days a week and the week off will be on weekday.
#Laptop with webcam, good speed Internet connection and power backup is a must.
About the company
NoBroker.com is the world's largest C2C marketplace in online real estate. No Broker is the 37th Indian's startup to have entered the Unicorn club in 2021.
https://www.nobroker.in/
No Broker is the first prop-tech real estate startup, which has raised $5 million in funding from We are looking forward to associating with you in terms of our requirements at No Broker.
Role and Responsibility – Customer Service Expert
• Act as relationship manager for the Paid customers of No Broker.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Identify and assess customers needs.
• Service customer in finding the right tenant / house as per the requirement of customer.
• Dial outbound and attend inbound calls of customer and leads.
• Use internal tools and methods to provide best possible service to the customer.
• Negotiate with leads on behalf of customer.
• Keep customer up-to date on the progress of his account.
• Follow communication procedures, guidelines and policies.
• Go extra mile to provide excellent customer service.
About Training- Training will be provided for initial few days for an employee to understand end to end process.