Job Title: International Voice Process Executive
Location: bellandur ,Varthur ,electronic city, ITPL,
Job Type: Full-time(Rotational shift)
Experience Required: [ full time(0-2YEARS)
Salary: (2.2LPA TO 6.5LPA)
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Job Description:
We are looking for dynamic and customer-focused individuals to join our International Voice Process team. You will be responsible for handling customer queries, resolving issues, and delivering exceptional service over phone calls to international clients.
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Key Responsibilities:
• Handle inbound and outbound calls for international customers.
• Understand customer queries and provide accurate information or solutions.
• Maintain a high level of customer satisfaction through professional communication.
• Document all interactions and escalate issues when necessary.
• Follow standard operating procedures and quality standards.
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Required Skills:
• Excellent verbal communication skills in English.
• Good listening and problem-solving abilities.
• Willingness to work in night shifts or rotational shifts.
• Basic computer knowledge and typing skills.
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Eligibility Criteria:
• Minimum qualification: High School (12th Pass) / Graduate.
• Freshers and experienced candidates are welcome.
• Flexibility to work in different time zones (especially US, UK, or AUS shifts).
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Benefits:
• Attractive incentives and bonuses.
• Cab facility (as applicable).
• On-job training provided.
• Growth opportunities within the organization.