Customer Support Executive / Telecaller
Location: Malad West, Near Dalmia College, Sundernagar, Mumbai
Working Hours: 10:00 AM to 6:30 PM
Working Days: Monday to Saturday
### Job Overview
We are looking for enthusiastic and customer-focused Customer Support Executives / Telecallers to join our growing team. The ideal candidate will be responsible for handling customer calls, resolving queries, providing information, and ensuring a positive customer experience.
This is a Customer Support role with no sales, no cold calling, and no revenue targets.
### Key Responsibilities
• Handle inbound and outbound customer calls professionally.
• Address customer queries, concerns, and complaints effectively.
• Provide accurate information about products, services, and processes.
• Maintain records of customer interactions and follow-up activities.
### Requirements
• Minimum qualification: HSC / Graduate.
• Excellent communication skills in Hindi and basic English.
• Freshers and experienced candidates are welcome to apply.
• Good listening and problem-solving skills.
• Positive attitude and willingness to learn.
### What We Offer
• Fixed salary.
• Day shift (10:00 AM to 6:30 PM).
• Friendly and supportive work environment.
• Training and career growth opportunities.
• No sales pressure and no target-based work.
Job Location: Malad West, Near Dalmia College, Sundernagar, Mumbai
Timing: 10:00 AM to 6:30 PM
"Freshers Welcome | No Sales | Fixed Shift | Immediate Joining"