కస్టమర్ కేర్ సర్వీస్

We are looking for an enthusiastic and dedicated Customer Care Service to become a valuable part of our team for Kwality Mobikes Private Limited based in Bangalore, located at Banashankari Stage II. The role offers ₹13000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Automobile Service. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction, and resolution rates. Job Requirements: We are seeking candidates with fresher years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.