Explain health insurance plans and policy benefits to customers
Handle inbound/outbound calls or walk-in customers
Understand customer needs and suggest suitable insurance plans
Generate leads and close sales
Assist customers with documentation and policy issuance
Follow up with customers for renewals and payments
Resolve basic customer queries related to policies
Maintain customer data in CRM/system
Achieve daily/weekly/monthly sales targets
Provide after-sales support and build long-term customer relationships