కస్టమర్ కేర్ సర్వీస్

We are looking for a Process Associate - Customer Service – Voice to join Genpact.

Simple Interview Process

1.Click on the link

https://app.talocity.ai/aspirant/login/?utm_source=TxGenpact-T-G-2026 take the Talocity Career Report.

2.Login using your mobile number & OTP.

3.During registration, select:

•3 preferred sectors: ITES/GCC, Banking, Insurance

•3 preferred domains: Customer Service, Sales, Operations

The aspirant’s role will be for Customer Service clients

1.    Respond to customer queries and customer’s concern

2.    Provide support for data collection to enable Recovery of the account for end user.

3.    Maintain a deep understanding of client processes and policies

4.    Reproduce customer issues and escalate product bugs

5.    Provide excellent customer service to our customers

6.    You should be responsible to exhibit capacity for critical thinking and analysis.

7.    Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 4 years of experience.