Eligibility:
✅ HSC or Graduate.
✅ Minimum 1 year of International BPO experience is mandatory.
✅ Excellent English communication skills are mandatory.
✅ SVAR Score: 70+
✅ C1 English proficiency preferred.
✅ Must be comfortable working in rotational shifts.
Job Responsibilities:
• Handle customer queries related to money transfer services.
• Resolve customer concerns accurately and efficiently.
• Deliver excellent customer service while maintaining quality and compliance standards.
• Document customer interactions in the system.
• Coordinate with internal teams to ensure smooth customer support operations.