Openings with Accenture and FIrst advantage
Join Accenture’s Verizon/VM process supporting US clients. The role involves
handling customer interactions, resolving technical or service-related issues, and
ensuring high-quality support delivery.
Responsibilities:
• Handle inbound/outbound customer calls.
• Provide accurate information and issue resolution.
• Maintain service levels and call quality metrics.
• Ensure proper documentation of interactions.
Requirements:
• Strong communication and interpersonal skills.
• Willingness to work in night shifts.
• PUC or Graduation required.
• Prior experience in BPO/Customer Support preferred
CONTACT for more details 9036015602