కస్టమర్ కేర్ రిప్రజెంటేటివ్

Job description

• To work closely with existing vendors and follow-up for daily order execution. • To coordinate/follow-up with vendors (Distributors & technology partners) for orders and product updates. • To maintain a database and contact list of vendors across products. • Maintain and monitor OTD (On time Dispatch) for all 3PF vendors. • Send mailers to vendors on SOP, Training, Marketing & Invoicing. • To follow up with vendors for outstanding documentations/Invoicing. • To coordinate with the internal team for delivery of the products. • To build relationships with vendors and internal teams to lead and maintain the 3PF ecosystem. • To ensure that the vendor registration process is completed and renewed. • Preparing weekly, monthly and quarterly reports (MIS)

Location-Bhiwandi (Thane)

Role: 3PF Executive

Industry Type: Printing

Department: Operations

Employment Type: Full Time (Off Role)

Role Category: Operations & Support

Education

Any Graduate With experience of handling 3PF order execution

Exp – Min 1-2 years

Key Skills

3PF vendor management

Invoice/GRN

Work closely with existing vendors and follow-up for daily order execution

Coordinate with the inhouse production team for smooth delivery of the SDD products.

Follow up with 3PF Vendors for timely delivery of SDD products

Maintain and monitor OTD (On time Dispatch) for all 3PF vendors.

Build relationships with vendors and internal teams to lead and maintain the 3PF ecosystem. Preparing weekly, monthly and quarterly reports (MIS)

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 2 - 5 years of experience.