Customer Care Representative

Please call HR Shwetha 9187364729

We are looking for a Customer Care Representative to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Domestic Voice Process.

The role offers an attractive in-hand salary of ₹15,000 - ₹19,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

The candidate should be comfortable with 6 days working at Office during the Day rotational shifts.

We need Immediate joiners at Marathahalli, Hebbal and Electronics City locations.

Process: Outbound Loan Process at Marathahalli and Hebbal Locations.

About the Role: Make daily calls to explain loan process to customers.

Education: PUC / Graduate Freshers and above

Languages:  Fluent in English and in any one of Kannada/Tamil/Telugu/Malayalam Rounds: HR, Versant and Manager Round

Workdays: 6 days + 1 rotational week off

Both Male and Female candidates are encouraged to apply.

Shifts: Rotational Shifts will be disclosed at the time of interview

Process 2 Education: Only Graduate Freshers and above at Electronics City Location.

Languages: Fluency in both English + Hindi (Hindi Voice Process)

Rounds: HR, Versant (International VETI - 5 Quality (Excellent English Communication) and Manager Round

Salary: 23 CTC and 19 In Hand Salary for experience into Customer Support roles.

Workdays: 6 days + 1 rotational week off

Shifts: Rotational Shifts will be disclosed at the time of interview

Please call HR Shwetha 9187364729

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.