📍 Hiring | MNC | *Ranchi* – Doranda Area
Position: Customer Service Advisor
Process: E-Commerce / Retail
Job Type: Full-time & Contractual
💰 Salary: ₹2.27 LPA + Incentives
⏰ Shift: Rotational
🎓 Qualification:
Intermediate / Graduate (Any Stream)
🔑 *Key Responsibilities* (KRA):
● Handle customer queries related to orders, delivery, returns & refunds
● Provide accurate information and resolution via voice/non-voice support
● Ensure customer satisfaction and quality service
● Update and maintain customer records
● Meet productivity, quality & compliance targets
📝 *Interview Process* :
● AMCAT Assessment
● HR Round
● Versant Round
● Manager Round (Final)
● Final Assessment (If Selected)
● Documentation
Regards,
Team - G&R Management