కస్టమర్ కేర్ ఆఫీసర్

Job Title: Customer Support Associate

Industry: Travel & Hospitality

Job Description:

We are looking for a Customer Support Associate to handle customer queries and provide excellent service in the travel and hospitality sector. The role involves assisting customers with bookings, travel-related inquiries, and service support while ensuring a positive customer experience.

Key Responsibilities:

• Handle customer calls, emails, and chats professionally

• Assist customers with travel bookings, reservations, and inquiries

• Resolve customer complaints and issues in a timely manner

• Provide accurate information about travel packages, hotels, and services

• Maintain customer records and follow up when required

• Ensure high customer satisfaction and service quality

Salary & Benefits:

• Salary: ₹15,500 – ₹18,500 per month

• Incentives: Up to ₹3,000 per month

• Performance-based rewards

• Growth opportunities in the Travel & Hospitality industry

Requirements:

• Good communication skills (Hindi/English)

• Basic computer knowledge

• Customer-oriented attitude

• Prior experience in customer support or travel industry is a plus (not mandatory)

Work Location:

• As per company requirements

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.