కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are looking for a Customer Care Executive who will be responsible for handling customer queries, resolving complaints, and providing accurate information about company products and services. The ideal candidate should have good communication skills and a customer-focused attitude.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and messages professionally

• Respond to customer queries and complaints in a timely and courteous manner

• Provide accurate information about products, services, pricing, and policies

• Resolve customer issues and escalate complex cases to seniors when required

• Maintain records of customer interactions in CRM/HRMS systems

• Follow up with customers to ensure issue resolution and satisfaction

• Coordinate with internal departments for quick problem resolution

• Meet daily/weekly performance and quality targets

Skills & Requirements:

• Good verbal and written communication skills (English/Hindi; regional language preferred)

• Strong problem-solving and listening skills

• Basic computer knowledge (MS Office, CRM systems)

• Ability to handle pressure and manage multiple tasks

• Customer-oriented mindset with a positive attitude

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 5 years of experience.