Job Title: Customer Support Executive (BPO)
Job Summary:
We are looking for a Customer Support Executive to handle customer calls, emails, or chats and provide quick and accurate solutions. The role requires good communication skills and a positive attitude.
Key Responsibilities:
Handle inbound and outbound customer calls
Resolve customer queries and complaints politely
Provide product or service information
Maintain customer records and follow up when needed
Meet quality and performance targets
Requirements:
Minimum qualification: 12th pass / Graduate
Good communication skills in English
Basic computer knowledge
Willingness to work in Night shifts
Skills:
Problem-solving skills
Active listening
Customer-focused approach
Team player
Experience:
Freshers and experienced candidates can apply