Customer Care Executive

Job Title: Customer Care Executive

Eligibility:

Candidates with 1–2 years of experience in customer service, BPO, or call centre, and strong English communication skills are encouraged to apply. Applicants must be based in Delhi or located near Pitampura.

Company: Vivek Travels Pvt. Ltd.

Location: Netaji Subhash Place (Delhi)

Working Days: 6

Salary: Upto 3 LPA

Job Overview

We are looking for a Customer Care Executive who is fluent in English and passionate about delivering excellent customer service. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Respond to customer queries via phone, email, or chat.

• Provide accurate information about the services.

• Resolve customer complaints in a timely and effective manner.

• Maintain records of customer interactions and transactions.

• Follow up with customers to ensure issue resolution.

• Maintain a positive and professional attitude with customers at all times.

Skills & Qualifications

• Good communication and interpersonal skills.

• Graduate or Undergraduate (any stream).

• 0–2 years of experience in customer service, BPO, or call centre preferred.

• Ability to handle customer concerns calmly and professionally.

• Basic computer knowledge (MS Office, CRM tools preferred).

• Strong problem-solving abilities.

Interested candidates can share their CVs at hr@vivektravels.com

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 3 years of experience.