Customer Care Executive

Customer Care Executives for Voice Process

Cogent E-Services Limited

Published | Whitefield, Bangalore

Job Overview:

We are hiring Customer Care Executives for Voice Process to handle customer interactions and provide excellent support services. The role involves managing inbound and outbound calls, resolving customer queries, and ensuring a seamless customer experience. Freshers and experienced candidates are welcome to apply.

Key Responsibilities:

• Handle inbound and outbound calls professionally.

• Resolve customer queries and provide accurate information about products/services.

• Maintain high levels of customer satisfaction through effective communication.

• Support sales and service-related activities when required.

• Achieve daily performance and quality targets.

Eligibility Criteria:

• Minimum qualification: 12th pass.

• Age: 18 to 30 years.

• Excellent communication skills in English and Hindi.

• Basic computer and Excel knowledge required.

• Prior customer service or sales experience is preferred but not mandatory.

Experience: 0 – 3 Years

Languages Required: English, Hindi

Salary & Benefits:

• Salary up to ₹18,000 per month.

• Performance-based incentives and bonuses.

• Comprehensive training and career development opportunities.

• Professional and growth-oriented work environment.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.