Hiring: Customer Support Executive – Voice/Chat Process (CoinSwitch) Location: Bangalore
Work Mode: Work from Office
Employment Type: Full-Time
Job Role
We are hiring experienced Customer Support Executives for the CoinSwitch Voice/Chat Process. The role involves assisting customers through voice and chat channels, resolving queries, and ensuring a high-quality customer experience.
Key Responsibilities
Handle customer queries through voice and chat support.
Provide accurate information and effective resolutions.
Maintain customer interaction records in the system.
Resolve customer concerns in a timely and professional manner.
Follow company policies, quality standards, and process guidelines.
Deliver an excellent customer experience.
Eligibility Criteria
Minimum 6 months of experience in Customer Support (Voice or Chat).
Male candidates can apply.
Immediate joiners preferred.
Language Requirements
English (Mandatory)
Hindi (Mandatory)
Required Skills
Excellent communication and interpersonal skills.
Strong customer handling abilities.
Basic computer knowledge.
Good problem-solving and listening skills.
Ability to work in a fast-paced environment.
Work Details
Work from Office
Voice/Chat Process
Interested candidates can apply immediately.