A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 25,000 /నెల
Victa Earlyjobs Technologies Private Limited
జయనగర్, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 5 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Role Overview
We are looking for enthusiastic and customer-focused Customer Support Executives to join our team. The selected candidates will be responsible for handling customer interactions over the phone, understanding their requirements, resolving queries.
This role is suitable for both freshers and experienced candidates who have good communication skills and are comfortable working in a customer-facing voice process.
Key Responsibilities
• Handle inbound and outbound customer calls professionally.
• Understand customer requirements and provide appropriate information and solutions.
• Maintain a positive and professional approach while communicating with customers.
• Follow the defined process, quality standards, and customer service guidelines.
• Record customer interactions and update relevant information accurately.
• Escalate complex customer issues to the appropriate team when required.
• Ensure a high level of customer satisfaction through effective communication and timely resolution.
