A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 25,000 /నెల
Victa Earlyjobs Technologies Private Limited
ఎలక్ట్రానిక్ సిటీ, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 3 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Job Description
Job Description: Customer Care Executive (Voice & Sales Process)
We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Strong verbal and written communication skills in English and one regional language.
- Ability to empathize with customers and resolve their queries efficiently.
- Prior experience in customer service or sales will be advantageous.
Responsibilities:
- Manage and resolve customer complaints.
- Achieve sales targets and goals set by the company.
- Maintain customer satisfaction through excellent service.
