Customer Care Executive

Key Responsibilities

• Handle inbound customer queries through voice and email channels.

• Provide accurate information and solutions to customers.

• Maintain professional communication while interacting with customers.

• Ensure high customer satisfaction by resolving issues efficiently.

• Follow company policies and maintain service quality standards.

Eligibility Criteria

• Graduates only

• Work From Office (Palava, Mumbai)

• Good communication skills in English (Verbal & Written)

• Strong customer service orientation

• Good listening and problem-solving skills

• Ability to work under pressure and handle challenging situations

• Good interpersonal skills and willingness to learn

Shift Details

• Male Employees: 24×7 rotational shifts

• Female Employees: 7:00 AM – 7:00 PM window

• 6 Days Working

• Rotational Off (No fixed weekly off)

Selection Process

1. HR Round

2. SVAR Test (SHL Assessment)

3. Operations Round

4. Client Round

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.