కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are looking for a Customer Care Executive to join our team at Victa Earlyjobs Technologies Private Limited. The role offers ₹22000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

APOLLO – Insurance Process

Monthly Requirement: 50 Positions

Eligibility:

• English + Any One Regional Language

• Graduate / Undergraduate

• Minimum 6 months of hardcore sales experience (Mandatory)

Salary:

• CTC: ₹25,000

• Take Home: ₹24,500

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 3 years of experience.