A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 19,000 /నెల
Victa Earlyjobs Technologies Private Limited
అమీర్పేట్, హైదరాబాద్
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6 నెలలు అనుభవం
ఫుల్ టైమ్
Customer Care Executive – Job Responsibilities
Handle customer queries and provide accurate information.
Resolve customer complaints and concerns professionally within the required timelines.
Understand customer requirements and provide appropriate solutions.
Maintain a positive and professional interaction with customers.
Follow up with customers when required and ensure proper resolution of their concerns.
Maintain accurate records of customer interactions and update the CRM/system.
Escalate complex issues to the appropriate department or senior team member.
Meet assigned productivity, quality, and customer satisfaction targets.
Follow company policies, processes, and standard operating procedures.
Ensure excellent customer experience and build positive customer relationships.
