🔑 Key Responsibilities – TITAN Tanishq (Customer Support / Lead Generation)
Handle inbound and outbound customer calls with professionalism.
Provide accurate product information and resolve customer queries.
Generate and qualify leads through effective communication.
Maintain detailed records of customer interactions and follow‑ups.
Ensure customer satisfaction by addressing concerns promptly.
🔑 Key Responsibilities – TOYOTA (Customer Support Executive)
Manage customer inquiries and service requests efficiently.
Deliver clear, courteous, and professional communication.
Document interactions and track pending issues in systems.
Coordinate with internal teams for smooth resolution of customer concerns.
Uphold company standards in customer service delivery.