Collections Telecaller
Role: Collections Telecaller
Experience: Minimum 6 months in Collections/Recovery or any telecalling
Qualification: 12th Pass or above
Languages: English & Hindi mandatory
Key Responsibilities:
Make outbound calls to customers for overdue payment follow-ups.
Explain outstanding dues and payment options.
Convince customers to make timely payments and achieve collection targets.
Handle customer queries professionally.
Update call records, payment status, and follow-up details.
Meet daily and monthly collection targets.
Required Skills:
Good communication and convincing skills.
Strong negotiation and customer-handling skills.
Basic computer knowledge.
Comfortable working in a target-driven environment.