Role Overview:
We are hiring a Customer Experience Specialist to handle customer interactions, resolve queries, and ensure a smooth and positive customer journey.
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Understand customer needs and provide accurate information
Resolve customer queries and concerns effectively
Maintain proper call records and customer details
Deliver a high level of customer satisfaction
Industry Preference:
Any industry (Banking and Contact Center background preferred)
Work Details:
Working Hours: 9:30 AM – 6:00 PM