A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
10,000 - 16,000 /నెల
Talents Villa Staffing Solutions Private Limited
సెక్టర్ V బిధాన్ నగర్, కోల్కతా
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Hiring!
We are hiring for Customer Support Associate for Kolkata location
candidates must be comfortable in hindi bengali and English language
shift will be rotational with 6 working days
for females no night shifts.
We are looking for immediate joiners
Undergraduate and freshers are eligible.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
