• Job Description – (Customer Support _Customer Support Associate (L1).( L2 )
Role Title: Customer Support Executive
Process: (Inbound
Job Summary
Designation
job profile
•Have to resolute customer’s query Voice Call
• TIME -11:00AM -12:30PM
Please bring the following items to the interview:
• One hard copy of your CV
• One •Aadhar Card
The candidate will be responsible for handling customer queries related to health insurance policies, assisting in policy purchase/renewal, and ensuring high-quality customer experience aligned with business targets.
Key Responsibilities
Handle inbound/ calls
Eligibility Criteria
Age Limit: As per company norms ( up to 35)
Compensation & Benefits
Salary: As per company standards (15k CTC – 16K CTC)
PF + ESIC
Performance incentives (if applicable)
Work Details
Shift: Rotational / Day shift (based on process)
Week Off: Rotational
Work Mode: Onsite (Kolkata)
Selection Process
HR Screening
Operations Round
Assessments
Client Round
Good to Have