Job Description – Customer Support Chat Process (Phase 2)
Company: Panchkula
Position: Customer Support Executive – Chat Process
Salary: ₹14,000 – ₹16,000 In-Hand per Month
Working Days: 6 Days a Week
Job Location: Panchkula
Job Responsibilities
Handle customer queries through chat support.
Provide accurate information and solutions to customers.
Resolve customer complaints professionally and efficiently.
Maintain a high level of customer satisfaction.
Follow company guidelines and standard operating procedures.
Ensure timely responses and proper follow-ups.
Candidate Requirements
Good written communication skills.
Basic computer knowledge.
Ability to handle multiple customer chats.
Customer-focused attitude with problem-solving skills.
Freshers and experienced candidates can apply.
Salary & Benefits
Monthly In-Hand Salary: ₹14,000 – ₹16,000.
6 working days per week.
1 weekly off.
Professional work environment.
Opportunity to learn and grow.