Customer Care Executive

Job Title: Customer Service Telecaller

Location: Gorakhpur
Department: Customer Support / Customer Service
Employment Type: Full-Time

Job Summary

We are looking for enthusiastic Customer Service Telecallers with excellent communication skills to handle calls, assist customers, and provide a positive customer experience.

Key Responsibilities

• Handle incoming and outgoing customer calls efficiently

• Resolve customer queries, complaints, and requests

• Provide accurate information about products/services

• Update customer details and call records in the system

• Ensure high customer satisfaction

• Escalate issues to the relevant department when necessary

Required Skills

• Excellent communication skills in English and Hindi

• Basic computer knowledge

• Strong customer handling and problem-solving abilities

• Professional and polite demeanor

Qualification

• Minimum 12th Pass / Graduate

• Experience in telecalling/customer service preferred (Freshers can also apply)

Salary

• ₹10,000 – ₹18,000 per month (depending on experience)

Working Hours

• 6 days a week

• Rotational shifts / Day shift (as per company policy)

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.